éThis kitten heel pumps RUN SMALL and with a very narrow toe. If your feet are IN NORMAL width, select 1 size up; If your feet are WIDE or FAT, select 1.5 size up. If your feet very NARROW, please select 0.5 size up; The FBA shoes were packed by BUBBLE BAG and PP BAG,as to protect the shoe and reduce shipping cost. Please don't mind that, because each pair of shoes have been tested strictly before sent out.When you consult us any questions, we will reply you as soon as possible by email. PLEASE KINDLY CHEACK IT. We always be sincere and provide the best service and good quality shoes to you.Suitable for occasion: wedding, prom, bridesmaid, office, evening, etc.SIZE INFORMATION US:3.5 =EU34heel to toe--8.66in--22cm/width:3.15-3.35in--8-8.5cm US: 5=EU35heel to toe--8.6in--22.5cm/width:3.35in--8.5cm US: 6=EU36heel to toe--9.05in--23cm/width:3.55-3.54in--8.5-9cm US: 7=EU37heel to toe--9.25in--23.5cm/width:3.54in--9cm US:7.5=EU38heel to toe--9.45in--24cm/width:3.54-3.74in--9-9.5cm US: 8=EU39heel to toe--9.66in--24.5cm/width: 3.74in--9.5cm US:8.5=EU40heel to toe---9.84in--25cm/width:3.74-3.94in--9.5-10cm US: 9=EU41heel to toe--10.04in--25.5cm/width:3.94in--10cm US: 10=EU42heel to toe--10.24in--26cm/width:3.94-4.13in--10-10.5cm US:10.5=EU43heel to toe---10.43in--26.5cm/width:4.13in--10.5cm Q1: Exchange. If the size not fit to you, please feel free to contact us, We are willing to help you change the suitable for you, and you can be received shoes within 5-12 working days.é